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Support

Need help with the Telegram Data Scraper, billing, or privacy questions? Send us a message and we’ll get back to you.

Bug reports

Share reproduction steps, screenshots, browser version, and what you expected to happen.

Billing & access

Use this for plan questions, payment issues, and account access requests.

Privacy & compliance

Ask about data handling, exports, and privacy policy clarifications.

Before you contact us

  • • Include the page you were using and what action you took.
  • • Add screenshots or screen recordings if possible.
  • • For billing questions, include the email used during checkout.
  • • We usually reply within 1–2 business days.

Contact

Need help, want to report a bug, or have a partnership request? Reach us at admin@mastros.online.